What time is check-in and check-out?
Check-in is from 2 pm and check-out before 12 pm. You can leave your luggage at reception at anytime. Please inform reception if you will be arriving after 10 pm.
What credit cards do you take?
We accept all major credit cards: Visa, Mastercard, CartaSì, American Express, Diners Club, JCB
What are the cancellation terms?
There is no charge for cancellations up to 48 hours of date of arrival. Late cancellations will be charged the first night of stay. No-shows will be charged the full stay. In the case of a no-show that extends to 12pm on the day after the first reserved day, the hotel reserves the right to offer this room to other guests without prior notice. We ask you to carefully check the conditions of your stay when making your booking, as these can change according to season and offer.
Do you have internet access?
Yes our Wi-Fi connection is free and available in all rooms and common areas.
Do you organise tours and trips?
Yes, our staff is always available to arrange trips to Siena, Firenze, Pisa, Lucca, Cinque Terre and the other main towns in the area.
Do you offer a menu for coeliacs?
Yes, at our restaurant you can request dishes for vegans, vegetarians, or for gluten- or lactose-free needs.
Can I bring my pet?
Certainly, we are happy to welcome small-sized pets at an additional room-cleaning cost of €15 per day. We do ask that you let us know before you arrive.
Are the hotel bikes free?
The bikes at St.Mauritius are free only when booked in advance on this website or by phone. Otherwise you can rent bikes for the cost of €10 per day.